Abstract:
With the changes in environmental factors i.e. globalisation, technology and increasing
international competition, HR role has increased its significance and value. This
dissertation attempts to examine the impacts of technology on human resources and in
organisations particularly in banking sector where implementation of human centred
approach is suggested to reduce the interaction gap between IT and human resources.
The aim of this dissertation is helping people to understand and provide new
information to corporate mangers (HRM) of the banks, that are implementing or those
who are planning to have technological change by importing new ideas from
productivity and engineering into HR with special reference to the changing which
are shortly being practice in Pakistan. Finally this dissertation gives some advices for
further research. This study will adopt multiple method of research to meet its aim
and measureable objectives. In quantitative method questionnaires and in qualitative
method semi-structured interviews and participant observation will be adopted to
achieve the overall aim of this research. The findings shows the gap between HR
function, banking employees and IT department and demonstrated that
implementation of human centred approach will indeed contribute to HRM
effectiveness and employees performance.
