Abstract:
A study conducted on Impact of Employees Commitment towards organization in telecommunication industry. We have distributed a questionnaire to 4 telecom companies (Mobilink, Telenor, Ufone and Zong) measuring their employee satisfaction and linking with it their commitment.
Warid was also taken for the survey but Warid refuses to fill up the questionnaires as this telecom company said it’s against there policy to fill up questionnaire and give the information of there company to students.
Despite the vast amount of research done on this topic, little has been done in the telecommunications industry. Given the gaps prevailing in this type of research, the central focus of this thesis was to identify the key variables within the organizational context that could serve as predictors of employee commitment in the telecom industry and to desire the relationship of theses key variables with commitment.
The stronger predictors were found to be incentives, motivation and communication. A friendly work environment conductive to a continuous learning culture was found to be highly associated with employee commitment.
