Managing Human Resource With Supply Chain Management Modelling The Case Of The United Nations World Food Programme

Abstract

My dissertation is based on supply chain functions in the context of a humanitarian response agency. Traditionally, it is seen as a series of transactions in the following main areas: procurement, Packaging, transportation & Logistics, inventory management, distribution to beneficiaries, upstream and downstream management, and monitoring/evaluation. This thesis was centred around the idea that another factor, “the Human Resources” has been overlooked and whether the inclusion of such factor is quantifiable.

The case of the World Food Programme was taken up and research was conducted on its past emergency projects in addition to literature review on supply chain management, Human resource practices and varied organizational structures.

An interview was conducted with the head of operations in WFP, Afghanistan which revealed the inner workings of the organization and how they perceive the future of supply chain management incorporating emerging technologies and strategies.

The core research was done on the basis of a questionnaire survey which was distributed among various levels of the organization to gauge the response and underlying relationships between perceived usefulness, attitude and willingness to adopt the proposed system.

The results were compiled in SPSS and the relationship hypothesis were analysed.