A study on the importance & affects of performance management on the employees of Pakistan telecommunication authority Government of Pakistan

Abstract

For every organization it is vital to understand that their most valuable asset are the employees i.e. the human resource. Without proper performance management of employees, organizational objectives are hard to meet. It is recommended to carry out a procedure through which a continuous and ongoing performance management of employees can be maintained. With reference to this context, this project has been arranged to put light on Performance Management in Pakistan Telecommunication Authority (PTA) highlighting the problems faced by the organization owing to the subject. Furthermore, a problem has also been highlighted in the project which is that due to lack of performance management in PTA, the true essence of performance management lacks throughout the organization which compelled the HR department of PTA to redesign their appraisal forms and procedure consecutively for three years. This project includes Meanings and Definitions of Performance Management, Need and Purpose of Performance Management, Evaluation of Performance Appraisals, Types of Performance Appraisals, PTA’s Performance Management / Appraisal system, Rating Scales and Analysis of Appraisal ratings of PTA employees for the last 5 years. Furthermore, in order to clearly identify the issues and challenges faced in the organization due to lack of proper performance management system, questionnaire responses from Managers have also been analyzed. Performance management and Performance appraisals are parallel processes and are completely reliant on each other. They are imperative components of the organization and are different from each other. Since all the aspect needs practical example and explanation, this project includes Performance Management Process of Pakistan Telecommunication Authority (PTA).