The relationship and impact between the traits of effective leaders and business success: A case study of banking sector in Pakistan

Abstract

In today’s competitive business environment leadership pays a critical role in the survival and long term success of the business and the banking sector of Pakistan is no exception. The rapidly changing economical, regulatory & technological environment brings in new levels of intricacy for leaders to deal with; especially under high stress conditions where insuring employee satisfaction in order to attain & maintain job success can be extremely challenging. Emotional intelligence (EI) is now becoming the most widely recognized tool for effective leadership that influences not just individual performances but also helps leaders to gain a much wider perspective of the internal and external environment in which they operate, (EI) can provide valuable insights that can help leaders to create & maintain influence, as well as keep the workforce satisfied. Furthermore, leadership has to be much more flexible in order to respond & transform their organization appropriately with the changing circumstances. Leadership flexibility would therefore provide the necessary building blocks that would eventually lead an organization on the path to innovation. An SPSS analysis was conducted to understand the relationship & the level of impact between the traits of effective leaders and business success, the results obtained from this study shows how & to what extent the variables correlate and how much variability in the levels of ‘Employee Satisfaction’ & ‘Innovation’ can be explained by the presence of ‘(EI)’ & ‘Flexibility’ in leadership within the banking sector of Pakistan.