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Effects of Word of Mouth Upon the Loyalty

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dc.contributor.author Faizan Sharif, 01-120131-015
dc.date.accessioned 2017-05-24T09:11:47Z
dc.date.available 2017-05-24T09:11:47Z
dc.date.issued 2016
dc.identifier.uri http://hdl.handle.net/123456789/1128
dc.description Supervised by Mr. Salman Ali Khan en_US
dc.description.abstract This study aim to focus upon the effect of word-of-mouth upon the brand loyalty. In this study researcher mainly focus on the brand loyalty, brand equity, brand consciousness and brand involvement. A purposed-based questionnaire was distributed to the residential of Islamabad and Rawalpindi. By using SPSS 21 as the main data examination tool, the results found that Word-ofmouth has moderate relationship with loyalty of brand. Word of mouth has more effect on the brand loyalty and less impact on the brand awareness. More discussion is included in the research paper. en_US
dc.language.iso en en_US
dc.publisher Bahria University Islamabad Campus en_US
dc.relation.ispartofseries MBA;MFN 5317
dc.subject Management Sciences en_US
dc.title Effects of Word of Mouth Upon the Loyalty en_US
dc.type Thesis en_US


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